The Many Ways of Adding Voice to Microsoft Teams
With the success of omnichannel communication, many businesses wonder if telephony is needed, since customers and prospects can reach out to companies on the channel of their choice. For example, they can reach out on a social media channel or a business’s website via live chat, chatbots, and other means. The truth is telephone communication […]
TMCnet: Fast Food Gets an Upgrade Thanks To Deltapath
For those of in IT and communications, well, if you are like us, anyway, you wonder about things like why do the speakers at drive-through restaurants and trains sound so awful. Actually, this seems to be a problem everyone wonders about. At least that’s what comes to mind when we watch this scene from the Charlie’s Angels […]
Internet Telephony: Carl’s Jr Streamlines Process Management with a Flexible Unified Communications Solution
Headquartered in Franklin, Tennessee, CKE is the parent company of Hardee’s, Carl’s Jr., Red Burrito, and Green Burrito restaurants, operating more than 3,600 franchises in the U.S. and abroad. CKE was looking for a cost-effective way to replace end-of-life phones for Hardee’s and Carl’s Jr. while consolidating communications across its administrative offices in Franklin. When […]
Internet Telephony: Why Background Noise Reduces Unified Communications and Customer Experience ROI
In today’s age of flexible work arrangements and mobile workforces, the ability to connect employees with colleagues, customers, and partners wherever they are physically located is more important than ever. It’s one of the reasons unified communications services continue see increased adoption. Of course, you are all aware of the crazy time we’re in right […]
Internet Telephony: Taking the Noise out of Your Voice Engagements to Deliver Consistent Voice Experience
In today’s age of flexible work arrangements and mobile workforces, the ability to connect employees with colleagues, customers, and partners wherever they are physically located is more important than ever. It’s one of the reasons unified communications services continue see increased adoption. But, often, that is not in a quiet office setting, but in a […]
Webinar Announced: Impact Sales Metrics and AI with Deltapath’s Noise Cancellation Gateway
Shelton, CT, 19 Nov, 2019 – Deltapath and TMC announced a new Webinar, Impact Sales Metrics and AI with Deltapath and Dolby Technologies, to be held Wednesday, December 4, 2019 at 2:00PM EDT/11:00AM PDT. The webinar is dedicated to providing insight on how to offer good audio quality to employees who work and attend meetings outside of their […]
TMCnet: Deltapath and Dolby Boosting UC Quality for 6 Months and Counting
Deltapath specializes in solutions that unite different communication platforms, audio and video equipment, telephones, desktops, and mobile devices to make communication accessible and intuitive. The company provides technology for collaboration, UCaaS, contact center, virtual workforce, virtual meetings, mobility, voice and video recording as well as call billing. Deltapath’s inTeam application extends push-to-talk services to smartphones […]
