Forbes: Tech Trends Changing How We Find And Retain Talent

As evolving technology demands a narrower skill set, recruiters often feel as if they’re fishing in an ever-diminishing talent pool. But finding those outstanding individuals to fill open positions doesn’t have to be an uphill battle.  In fact, HR professionals should be embracing technology and harnessing its benefits to help them improve their jobs. From […]

Forbes: Customers Who Have Excellent Experiences With Brands Spend 140% More

In the quest to improve productivity and increase revenue, companies all across the world are turning to contact centers to fulfill a variety of services. Hard on the heels of this quest, is customer experience, which is quickly becoming the main source of competitive differentiation. At Deltapath, we are ready to help you compete. We […]