Noise is one of the most common problems businesses face when it comes to customer service. David Liu, founder-CEO of Deltapath says noise, often an
In the digital age, communication has grown into a far more complex and multi-faceted concept than anything we ever knew before. Companies are expected to
For those of in IT and communications, well, if you are like us, anyway, you wonder about things like why do the speakers at drive-through
Call analytics has been a crucial component of business growth for years now. Businesses are now turning call conversation into valuable data from identifying the
Some of the most common sales challenges are those that will find light among any big or small technology sales team. But here’s the deal
In today’s age of flexible work arrangements and mobile workforces, the ability to connect employees with colleagues, customers, and partners wherever they are physically located